Grillo Leadership

How Millennials Learn

What do Millennials WantThe news that the Millennials (born after 1980) are rising should come as no surprise to those of you who follow demographic changes in the workplace.

  • By next year, 36% of the workforce will be comprised of Millennials
  • By 2020, that number will be 46% and some predict even higher (US Census Bureau).

We often hear that the Boomers aren’t leaving due to the economic conditions. However, all you have to do is the math and by 2020 the exodus will begin, if not sooner.

The increase of the Millennial Generation is forcing employers to rethink and redesign the way training is being delivered. Why? According to Jeanne Meister’s generations@worksurvey, 58% of Millennials said they are likely to select an employer who will provide them with the same tools to collaborate, network and learn on the job that they use in their personal lives. Some say they are spoiled. I say give them what they need to do the best job they can for you.

Another reason to give them the tools they want is because Millennials learn differently and if employers want to train them and build their bench strength, they need to understand how they learn. So, what do Millennials want?  They:

  • Like interacting simultaneously with many.
  • Want instant gratification and rewards in the form of feedback.
  • Want to be engaged in the learning process.
  • Prefer hands on learning to reading.
  • Process pictures, sounds, and video before text.
  • Want to learn from one’s colleagues in a collaborative and fun way.

The staggering amount of new learning technology tools has opened new possibilities for training professionals to think beyond the traditional classroom and eLearning – Millennials least preferred way to learn (PwC’s Managing People Survey). We can only hope they start taking advantage of them.

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